QuickSend.LK

At QUICKSEND.lk, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our platform.

1. Information We Collect

• Personal Information: When you register for an account, we may collect personal information such as your name, email address, phone number, and any other information you provide during registration.

• Payment Information: Payment details are collected through our secure payment processing system. We do not store your credit card information.

2. How We Use Your Information

• •To provide and maintain our services.

• •To notify you about changes to our services.

• •To allow you to participate in interactive features of our services when you choose to do so.

• •To provide customer support.

• •To gather analysis or valuable information so that we can improve our services.

• •To monitor the usage of our services.

• •To detect, prevent, and address technical issues.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties, except as described in this Privacy Policy. We may share your information with trusted third-party service providers to help us operate our platform and services.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our website.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

1. Payment Refunds

If a user no longer wishes to use a service they have paid for, they can submit a request for reconsideration. Upon review, if approved, the paid amount will be credited to their account as SMS credits, which can be used for sending messages on the platform.

2. Payment Records

• Users can view a detailed log of all payments made through their dashboard, providing transparency and clarity regarding their transactions.

• In the event of a dispute regarding any charges, users are encouraged to contact our support team for clarification.

3. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the platform after changes have been made constitutes your acceptance of the new policy.

Last Updated: 28-09-2024